Technical Success Manager · Cybersecurity · Zero Trust

Building safer,
smarter networks.

I'm Ayush Ludhwani — a cybersecurity professional focused on Zero Trust, secure access, identity, cloud and practical troubleshooting. I turn complex security architectures into systems people can understand, operate and trust.

Explore my journeyExplore the lab →
ayush@cyberlab:~$ whoami

Ayush Ludhwani

focus:
  → Zero Trust
  → Zscaler / SASE
  → Identity & IAM
  → Cloud & Networking
  → Troubleshooting

mission:
  Make cybersecurity practical.

More than a job title.

My career has grown from hands-on IT support and networking into technical customer success and cybersecurity. I enjoy being at the intersection of technology, troubleshooting and people — understanding what is happening under the hood and then explaining it clearly.

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Security

Zero Trust, SASE, secure web access, private application access, DLP, CASB and modern security architecture.

⌁

Infrastructure

Networking, DNS, Windows, cloud fundamentals, Azure, AWS, VDI and the traffic flows that connect them.

↗

Customer Success

Translating technical complexity into practical outcomes, adoption strategies and effective troubleshooting.

What I work with

A growing technical toolkit centered around secure connectivity and identity.

ZIAZPAZDXZscaler Client ConnectorZero TrustSASEDLPCASBOktaSAMLSCIMOIDCEntra IDAWSAzureTerraformDNSTCP/IPWireshark

My journey

A progression from solving infrastructure problems to helping organizations adopt modern security architectures.

Current
Technical Success Manager · Zscaler

Helping customers navigate Zero Trust, secure access and cloud security technologies while combining technical depth with customer outcomes.

Previous
Technical Account Manager · Zscaler

Worked closely with enterprise environments around ZIA, ZPA, ZDX, Client Connector and troubleshooting complex traffic and authentication flows.

Earlier
Escalation Engineering · Microsoft environments

Built a strong foundation in enterprise networking, Windows infrastructure and structured troubleshooting.

Foundation
IT Support & Technical Roles

Started with hands-on technical support and progressively moved toward enterprise infrastructure, networking and cybersecurity.

The Cyber Lab

This site is also my personal laboratory — a place to turn theory into working architectures, packet captures, authentication flows and troubleshooting guides.

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Identity Lab

Okta, SAML, OIDC, MFA, SCIM and identity-driven access flows.

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Zero Trust Lab

Zscaler ZIA, ZPA, ZCC, policy, forwarding and real-world traffic troubleshooting.

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Cloud & Network Lab

AWS, Azure, DNS, routing, packet analysis and secure cloud connectivity.

Let's connect.

Interested in cybersecurity, Zero Trust, cloud networking or technical customer success? I'd love to connect.

Email meLinkedIn ↗