Technical Success Manager · Cybersecurity · Zero Trust

Building safer,
smarter networks.

I'm Ayush Ludhwani — a cybersecurity professional focused on Zero Trust, secure access, identity, cloud and practical troubleshooting. I turn complex security architectures into systems people can understand, operate and trust.

ayush@cyberlab:~$ whoami

Ayush Ludhwani

focus:
  → Zero Trust
  → Zscaler / SASE
  → Identity & IAM
  → Cloud & Networking
  → Troubleshooting

mission:
  Make cybersecurity practical.

More than a job title.

My career has grown from hands-on IT support and networking into technical customer success and cybersecurity. I enjoy being at the intersection of technology, troubleshooting and people — understanding what is happening under the hood and then explaining it clearly.

◈

Security

Zero Trust, SASE, secure web access, private application access, DLP, CASB and modern security architecture.

⌁

Infrastructure

Networking, DNS, Windows, cloud fundamentals, Azure, AWS, VDI and the traffic flows that connect them.

↗

Customer Success

Translating technical complexity into practical outcomes, adoption strategies and effective troubleshooting.

What I work with

A growing technical toolkit centered around secure connectivity and identity.

ZIAZPAZDXZscaler Client ConnectorZero TrustSASEDLPCASBOktaSAMLSCIMOIDCEntra IDAWSAzureTerraformDNSTCP/IPWireshark

My journey

A progression from solving infrastructure problems to helping organizations adopt modern security architectures.

Current
Technical Success Manager · Zscaler

Helping customers navigate Zero Trust, secure access and cloud security technologies while combining technical depth with customer outcomes.

Previous
Technical Account Manager · Zscaler

Worked closely with enterprise environments around ZIA, ZPA, ZDX, Client Connector and troubleshooting complex traffic and authentication flows.

Earlier
Escalation Engineering · Microsoft environments

Built a strong foundation in enterprise networking, Windows infrastructure and structured troubleshooting.

Foundation
IT Support & Technical Roles

Started with hands-on technical support and progressively moved toward enterprise infrastructure, networking and cybersecurity.

The Cyber Lab

This site is also my personal laboratory — a place to turn theory into working architectures, packet captures, authentication flows and troubleshooting guides.

◎

Identity Lab

Okta, SAML, OIDC, MFA, SCIM and identity-driven access flows.

⬡

Zero Trust Lab

Zscaler ZIA, ZPA, ZCC, policy, forwarding and real-world traffic troubleshooting.

⌘

Cloud & Network Lab

AWS, Azure, DNS, routing, packet analysis and secure cloud connectivity.

Let's connect.

Interested in cybersecurity, Zero Trust, cloud networking or technical customer success? I'd love to connect.